Beginning January 1, 2020 New Jersey residents experiencing homelessness can call 2-1-1 for help.
Under this new framework, NJ 2-1-1 will serve as New Jersey's Homeless Hotline to connect residents in need with shelter. NJ 2-1-1 works in partnership with county agencies to ensure residents have a safe place to stay and get connected to resources.
NJ 2-1-1 operators will be available 24 hour a day, 7 days a week and accessible in different languages for non-English speakers. Information provided by the callers will be kept confidential, except for information that must be shared with providers involved in providing shelter or shelter-related services.